Introduction
At Mirela Pads, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines the key details about our delivery process, timeframes, and related terms.
Shipping Destinations
We ship our products worldwide. Delivery availability may vary depending on your region or local delivery regulations.
Shipping Method
We only offer Cash on Delivery (COD) as our payment method. Please ensure someone is available to receive and pay for the order at the provided address.
Processing Time
- Orders are typically processed within 1–3 business days after confirmation.
- Processing time may be extended during peak seasons or promotional periods.
Estimated Delivery Time
- Local orders: Delivered within 3–7 business days after processing.
- International orders: Delivered within 7–21 business days, depending on destination and customs procedures.
Shipping Charges
Shipping costs are calculated based on your delivery location and order weight. Any applicable shipping charges will be displayed at checkout before you confirm your order.
Order Tracking
Once your order is shipped, we will provide tracking information (if available) via email or SMS.
Delivery Attempts
Our delivery partner will make up to two attempts to deliver your package. If no one is available to accept and pay for the order, it will be returned to us.
Customs and Duties
For international shipments, customers are responsible for any customs fees, import duties, or taxes that may apply upon arrival in their country.
Delays
While we do our best to meet estimated delivery timelines, delays may occur due to:
- Weather conditions
- Customs clearance
- Remote delivery areas
- Logistics disruptions
Mirela Pads is not responsible for delays caused by factors beyond our control.
Incorrect Addresses
Please ensure that all shipping information is accurate. Mirela Pads is not responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about your shipment or need assistance, please contact us at [email protected].